For any questions or clarifications relating to the product, feel free to contact our customer Support on +91-91520 04061 to 68.

  • Understanding our Products:

Accessories or other then our products shown in the photograph are meant for representation purposes only, and are not part of the actual product.

Furniture displayed on the screen has a possibility of slight differences between the picture and the actual product due to digital display.

  • Placing an Order:

Please check the dimensions of your entrance door of your premise before buying, so that there is no problem in getting the product inside at the time of delivery. In such a situation, we will not be able to accept return or cancellation requests. Certain items require no assembly and can be used as it is. For this, please check the item details. Wherever we assist with assembly, the carpenter visits will be scheduled.

  • Damages:

Krini Furniture delivery arrangements to your home have been designed to ensure a zero-damage and hassle-free experience. Please contact us immediately if: You received a damaged or defective product, bring it in the notice of delivery personnel immediately at the time of delivery and report a complaint at customer care at support@krini.co.in Damage & defect will be assessed in 72 hours’, and a solution will be provided. If in the opinion of Krini Furniture, the product is broken, it may be replaced, or any other corrective measure may be taken, as deemed appropriate by Krini Furniture, to address the issue.

Any missing parts required in the assembly of the product should be immediately notified to the Customer Support team, so that they can be arranged to be delivered to you as soon as possible.

  • Care Instructions:

Cleaning Technique    

Wipe off the dirt from the furniture with a soft cotton cloth. Avoid using the excess water for cleaning; take moistened cloth to wipe off the dirt or to clean.

  • Eligibility to use Website:

In India, persons under 18 years of age are minors. You should be at least 18 (eighteen) years of age or above to use the Website and purchase any Products or avail any Services through the Website.  

The Company reserves the right to refuse access to the Website, and/or purchase of any the Products and/or use the Services offered at the Website to new and illegal Users or to terminate access granted to existing Users at any time for any reason or without providing any reasons.

  • USER ACCOUNT, PASSWORD, AND SECURITY

Products and/or Services available to you only if You have registered through www.krini.co.in by creating an account, one can access all Products and/or Services, subject to procedures for use of the Website, Terms of Offer For Sale, uploaded guide, rules, additional terms of service, or other disclaimer & notices, if any (“Additional Terms”). If there is any conflict between the Terms of Use and the Additional Terms, the Additional Terms shall take precedence in relation to that Products and/or Services.

You will be responsible for maintaining the confidentiality of the Account Information, and fully responsible for all activities that occur under your Account. You agree to:

(a) Immediately notify support@krini.co.in of any unauthorized use of Your Account Information or any other breach of security. 

(b) Ensure that you exit from your Account at the end of each session. In the absence of such notification from you, any purchase transaction made on the Website through your Account and/or in your name shall be binding on you. www.krini.co.in cannot and will not be liable for any loss or damage arising from your failure to comply with these conditions. You may be held liable for losses incurred by www.krini.co.in or any other user of or visitor to the Website due to authorized or unauthorized use of your Account as a result of your failure in keeping your Account Information secure and confidential.

You shall ensure that the Account Information provided by you in the Website’s registration form is complete, accurate and up-to-date. Use of another user’s Account Information for availing the Services is expressly prohibited.

  • Payment & Securities:

www.krini.co.in ensures that every transaction you conduct with us is in a safe and secure environment. We value the trust you place in us.

Payment options

At www.krini.co.in you can shop with any of the following options on our website:

  1. Credit Cards – Visa & MasterCard.
  2. Debit card – Visa & MasterCard, RuPay and Maestro.
  3. Money transfer through  IMPS, NEFT and RTGS
  4. COD (Cash on Delivery) option not available as of now.
  5. All prices are inclusive of GST.
  • Things to keep handy against online transaction

For Credit / Debit Cards keep your card which has the details of card holder name, number, CVV and expiry date. Apart from this you also need to have your 3D secure password / online authorization code (“OAC”) or OTP or IPIN handy as well.

For Net Banking you need to keep your account number as well as your password/IPIN handy.